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Fantastic opportunity for a Service Manager or Account Manager to join a market leader in providing B2B payment solutions. The successful candidate will have Account Management background in travel technology or B2B payment with focus on service delivery, technical support and day to day running of accounts. Fluency in English and Italian is a must and Spanish is the BIG plus.
As an B2B Account Manager you are responsible for ensuring client satisfaction through prompt resolution of client issues or concerns. The successful account manage is the main point of contact and must be adept at communicating effectively with individuals at all business levels. This position requires excellent client service, creativity, innovation and the ability to understand and solve complex issues and situations. The ideal candidate will identify inefficiencies in a strategic client’s program and provide need-based solutions and knowledge.
Key Responsibilities & Accountabilities
B2B Account Management: