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Technical Consultant, Software Engineer - Travel Technology ref: J327

Job Description: 

Rare opportunity for a current Software Developer or Business Analyst with Software Development background to step into a Client facing role. As an advocate and as extensions of central development teams you will be responsible for performance of assigned customers to unlock the value of the products they work with.


About the company: Global market leader in providing cutting edge technology to the Travel industry, inc, Reservation, Distribution, Digital and Marketing platforms via API and XML technologies.


Main responsibilities:

  • Providing technical expertise to external clients across Europe.
  • Build trusted technical relationships with customers, working hand in hand with developers to implement best practices.
  • Provide Consultancy through all stages of the customer development cycle and where appropriate, includes development of local solutions to achieve business goals.
  • Pre-sales consultancy for application development.
  • Post-sales tactical development, implementation and testing support for customers.
  • Documentation of solution gaps and product requirements for evaluation by central Product Management and Development teams.
  • Plan and execute regular engagement with existing key customers to maintain and enhance relationships.
  • Provide technical recommendations to customer-owned applications and workflows for maximum efficiency and best in class performance, including but not limited to 3rd party solution integration, local scripting or one-off customized solutions.
  • Comply with coding standards.
  • Build technical account plans, highlighting opportunities for improvements and agreed actions and next steps to realize full potential.

Ideal background:

  • A Bachelor’s degree in Computer Science, Engineering or equivalent technical subject.
  • Experience in a software development environment.
  • Demonstrable track record of defining, developing and deploying customer facing solutions.
  • Experience with coding and integrating XML.
  • Common understanding of front end (B2C) technologies and platforms such as JavaScript, .NET, etc.
  • Experience of working with travel technology is preferred (Online Travel, Tour Operator, Business Travel Agency).
  • Excellent analytical skills that include end to end process and systems analysis.

Location: Onsite parking available, commutable from Berkshire, Surrey, Middlesex, West London.

Package: Competitive base salary + car allowance + bonus + benefits

Job Location: 
Berkshire GB

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