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Digital, e-Commerce Consultant - Airline ref: J259

Job Description: 

Rare opportunity for a Project Manager or Business Analyst with background in Airlines and e-commerce Digital to step into an advisory, consultancy position. Working with airlines ambitions about their e-commerce/Digital sales revenue, you will support airlines to deliver and analyse projects related to airline digital retail and distribution. A substantial part of the work involves being present on-site at customers’ site (EMEA), so a significant amount of international travel is required.

Key requirements:

  • Working as a Business Analyst, Project Manager, Solution Architect, or similar
  • Building effective digital user experiences and applications in complex domains
  • Transactional / process-oriented applications involving complex back-end service integration (experience with travel-related systems would be an advantage)
  • Leveraging online retail best practices in the design and optimisation process
  • Experience co-ordinating requirements or solution design workshops, customer interviews and presentations to senior audiences
  • Experience with procurement processes (e.g. RFIs / RFPs) and 3rd party vendor management would be an advantage
  • Excellent knowledge of MS Excel and PowerPoint (knowledge of MS Visio and Project would be an advantage)
  • Good public presentation skills
  • Excellent command of English (good knowledge of other languages would be an advantage)

 We welcome additional experience with the following:

  • Airline (or other travel-related) eCommerce and direct distribution technology, merchandising and PSS/reservation systems, payment systems, customer data and personalisation, etc.
  • Understanding of the forces that influence airline online sales strategy (e.g. the market/competitors, regulatory.

Office location: London, with upto 50% travel requires across Europe (Mon-Fri).

Job Location: 
London GB

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